Shipping policy
1. Shipping Method & Costs
We offer free shipping within the United States.
- Shipping Cost: Free
- Shipping Carrier: DHL or other trusted shipping partners
2. Processing Time
All orders are processed within 1–2 business days after the order is placed, excluding weekends and public holidays.
3. Delivery Time
After shipment, estimated delivery time is typically:
- 3–5 business days (excluding weekends and holidays)
Total delivery time = Processing Time + Shipping Time.
4. Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email including a tracking number.
You can use this tracking number to monitor the status of your shipment at any time.
🔗 Order Tracking:
Westora Order Tracking
5. Changing the Shipping Address
Shipping address changes are only possible within 24 hours after placing the order.
Please contact us as soon as possible at:
Once order processing or shipping preparation has started, address changes may no longer be possible.
6. Packaging
All orders are carefully packaged using durable shipping materials and protective packaging to ensure that products arrive safely and undamaged.
7. Important Information
Delivery times may occasionally be delayed due to circumstances beyond our control, including:
- High shipping volume
- Holidays
- Weather conditions
- Carrier delays
- Force majeure events
If significant delays occur, we will notify you promptly by email.
Contact Information
📧 Email: support@Westora.com
📞 Phone: +1 310-796-2302
🕒 Customer Service Hours: Monday–Friday, 9:30 AM – 6:30 PM
📍 Address: 630 Joyce St, Apollo, Pennsylvania 15613, United States